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Loyal customers are more profitable than new ones, and
it’s less expensive to retain them than to attract new customers. By offering a
loyalty program that’s electronic based, businesses can now track who their
customer is, how often they frequent the business and how much they spend each
time they visit. This allows for business to know who their customer’s are and
to differentiate them from the competition that are offering programs that are
punch card/sticker based or even those that require the customer to keep track
of their receipts. Customizable reports are available to the merchant to “see”
their customers.
The data is captured at a point-of-sale terminal
reader by swiping a magnetic stripe card through the reader or through direct
entry. Points are awarded that are determined by the business based on customer
spending. Awards, coupons, and promotions are sent via the mail to bring the
customer back on their NEXT VISIT! The awards can also be loaded directly onto
the customer’s card and used as stored value dollars (see
Gift Cards).
By using a loyalty card that highlights your business
brand, a merchant can create stronger relationships and keep customers coming
back. Loyalty cards are also a means of an advertising each time a customer
opens their wallet. Tiger Reward Systems Loyalty Program is designed to
increase customer retention, drive repeat purchases and create awareness of new
products and services.
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